This Privacy Policy is an electronic record created in accordance with the Information Technology Act, 2000, and its associated rules. This policy does not require any physical, electronic, or digital signature.

Kanchan NX and its affiliates are committed to protecting the privacy of users' data and information, whether they are sellers or buyers (registered or non-registered), who engage in purchasing products or services on our website, mobile sites, or mobile applications (“Website”). "Affiliate" refers to entities defined under the Companies Act, 2013.

This Privacy Policy constitutes a contract between you and the entity whose website you use or access. It should be read in conjunction with the Terms of Use or other conditions relevant to the respective entity and its website.

Collection of Personally Identifiable Information

We collect information from you when you place an order or subscribe to our website. When ordering or registering, you may be asked to provide your:

• Name
• Email address
• Mailing address
• Phone number
• Credit card information

Our primary goal in collecting this information is to provide you with a safe, efficient, smooth, and personalized shopping experience. The information we gather helps us enhance your experience with our online store.

Use of Demographic/Profile Data

We use your personal information to provide the requested services. If we use your personal data for marketing purposes, we will give you the option to opt-out of such communications.

We may use your personal information to:

• Resolve disputes
• Troubleshoot problems
• Promote a safe service
• Collect payments
• Measure consumer interest in our products and services
• Inform you about online and offline offers, products, and updates

To continually improve our offerings, we analyze demographic and profile data regarding user activity on our Website.

Cookies

Cookies are small files transferred to your computer’s hard drive via your web browser (if permitted) that enable the website to recognize your browser and capture certain information. We use cookies to remember and process items in your shopping cart. These cookies do not contain any personally identifiable information.

Sharing of Personal Information

Your information provided to Kanchan NX and its subsequent storage, collection, usage, transfer, access, or processing will not violate any third-party agreements, laws, or court orders.

We may disclose personal information if required by law or in good faith to respond to subpoenas, court orders, or other legal processes.

Security Precautions

We strive to ensure the security of your personal information against unauthorized access, alteration, disclosure, or destruction. Whenever you access or change your account information, we provide a secure server.

Choice/Opt-Out

All users have the option to opt-out of receiving non-essential (promotional, marketing-related) communications from us or our partners after setting up an account.

If we make changes to our Privacy Policy, we will update this page accordingly.

Permissions

• Identity: This permission allows the app to access saved accounts on your device and modify personal information stored on it.

• SMS: Under certain circumstances, we may send you important announcements via email and SMS. Note that your carrier may charge you for receiving these messages.

• Photos/Media/Files: We request access to Media and Photos for features that involve external file storage, such as sharing images.

• Camera and Microphone: Access to the camera is needed to allow you to post pictures of products directly. The microphone is used for voice search functionality.

• Phone: This permission enables the app to place and receive calls and access call logs.

Your Approval

By using the Website and providing your information, you consent to the collection and use of your information in accordance with this Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us using the information below.