At Kanchan NX, we strive to make your shopping experience as smooth as possible. Below are our cancellation guidelines:

Easy Cancellation Policy:

• How to Cancel: To cancel an order, please email us at mehtabros0405@gmail.com or call 9632045929 / 9538145832 within 12 hours of placing your order or before the order confirmation call.

• Refund Process: Upon successful cancellation, your refund will be processed, and a confirmation will be sent to you via email.

• Cancellation Eligibility: You may cancel your order at any time before the product has been shipped.

Terms and Conditions for Cancellation:

• Refund Eligibility: Refunds are applicable only in cases of delivery of an incorrect design or size different from what was ordered.

• Refund Timeline: Refunds will be initiated within 2 business days of receiving your valid cancellation request.

• Exchanges: Exchanges for incorrect products or sizes will be done free of cost.

• Refund Method: For both canceled orders and returned products (due to incorrect design or size), the refund amount will be credited back to the original payment method used (Online Banking, Credit Card, or Debit Card).

Thank you for shopping with Kanchan NX! If you have any questions or need assistance, feel free to reach out to us.